W10 sees it, and according to device manager it's working properly. Windows 10 recognized it but couldn't find a driver. I had no problem with the integrated digitalPersona SimplePass when my HP Pavilion dv6 converted to W10 from W7. Reboot again and after you system loads back up you will need to open the DigitalPersona Personal softwareīy double clicking on its icon in the running apps part of the taskbar and the re-registering your fingerprints. Reboot and then reinstall the DigitalPersona Personal software (version ). The drivers for this hardware that was working for you under Windows 7. to get it working again you will need to uninstall the DigitalPersona Personal software and the install This appears to be because the Windows 10 upgrade installed device drivers for this hardware that was written by Microsoft not Digital Persona.

If you were using that software with Windows 7 and upgraded your Widows 7 installation to Windows 10, the DigitalPersona Personal' software will not recognize that the device is hooked up to your system and (according to the installed devices list) is working

You can get the fingerprint reader to work at the login screen with Digital Persona's, 'Digitalpersona Personal' software. Some updated information for anyone that may have this same issue. It now looks like Microsoft believes that utilizing your face via a webcam is more Digital persona stopped supporting Windows drivers for their fingerprint readers because Microsoft made it not worth their effort. Support for that reader after Windows Vista. They actually used to sell a Microsoft branded fingerprint reader and inexplicitly (and very suddenly) discontinued all Microsoft has always taken a very poor approach when it comes to biometric fingerprint readers. I had this fingerprint reader working with drivers and software downloaded from Digital Persona on my Windows 7 pro 64-bit system but after that system was upgraded to Windows 10 Pro the Digital Persona software now says that the reader is not installedĮven though Windows 10 shows that the reader is an installed device and the device is working properly. For Windows 10 they state that no additionalģrd party drivers or software are required to use this fingerprint reader. They state that for Windows 7.x and 8.x, 3rd party drivers and software are required to make the device work.

Unfortunately, Microsoft's own compatibility website is very misleading about this.

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